Terms of service

Terms of Service

These Terms of Service govern your use of the 3rd & Main Jewelry website and any purchases made through our store.

By visiting our website, placing an order, or using any part of our services, you agree to these Terms of Service.

Please read them carefully before using our website.

1. Our Store

3rd & Main Jewelry offers jewelry, personalized pieces, gifts, accessories, and related products through our online store.

Some products are fulfilled directly by carefully selected jewelry partners and may ship separately or from different locations.

By purchasing from us, you acknowledge that fulfillment methods, processing times, and delivery times may vary depending on the product ordered.

2. Eligibility

By using this website, you represent that you are legally able to enter into a binding agreement in your jurisdiction.

If you are using this website on behalf of another person or organization, you represent that you have authority to do so.

3. Product Information

We make every effort to display product descriptions, colors, dimensions, materials, images, and other details as accurately as possible.

However, slight differences may occur due to:

Screen settings
Photography
Lighting
Natural variations in stones or materials
Manufacturing differences
Hand-finished or personalized production

We do not guarantee that every product image will appear exactly the same on every device.

4. Personalized & Custom Products

Personalized and custom jewelry is produced based on the information submitted at checkout.

Customers are responsible for reviewing all personalization details before placing an order, including:

Names
Initials
Dates
Birthstones
Engravings
Coordinates
Sizes
Custom text
Other personalization selections

Once production begins, personalized items may not be changed or canceled.

Personalized and custom items are generally final sale unless they arrive damaged, defective, or different from the customization submitted.

5. Orders

We reserve the right to accept, decline, limit, or cancel any order at our discretion.

An order confirmation does not necessarily mean that your order has been finally accepted or fulfilled.

We may cancel or modify an order if:

An item becomes unavailable
A pricing or product information error occurs
Payment cannot be verified
Fraud or unauthorized activity is suspected
Fulfillment becomes unavailable
Shipping restrictions prevent delivery

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. Pricing

Prices are displayed in the currency shown on the website and are subject to change without notice.

We make reasonable efforts to ensure that pricing is accurate.

If a product is listed at an incorrect price because of a typographical, technical, supplier, or system error, we reserve the right to cancel the order or contact you before fulfillment.

Promotional offers, discounts, and coupon codes may be subject to additional terms and may be changed or discontinued at any time.

7. Payment

Payment is required at the time of purchase unless otherwise stated.

By submitting payment information, you represent that you are authorized to use the payment method provided.

Payment processing may be handled by third-party payment providers.

We do not guarantee that every payment method will always be available.

8. Shipping

Shipping and processing times are estimates and may vary depending on the product, fulfillment location, destination, carrier, and whether the item is personalized.

Orders containing multiple products may arrive in separate packages.

Please review our Shipping Policy for additional information regarding processing times, delivery estimates, tracking, lost packages, and address responsibilities.

9. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Certain items, including personalized products, custom jewelry, final sale items, and worn earrings, may not be eligible for return.

Please review our Refund & Return Policy before placing your order.

10. Accuracy of Information

We make reasonable efforts to keep our website accurate and current, but information may occasionally contain errors, omissions, or outdated details.

We reserve the right to correct errors and update information at any time without prior notice.

This includes information regarding:

Pricing
Product availability
Product descriptions
Promotions
Shipping estimates
Materials
Inventory

11. Intellectual Property

All content on the 3rd & Main Jewelry website, including branding, text, graphics, logos, photographs, page layouts, design elements, and original content, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, sell, or use our content for commercial purposes without written permission.

Third-party trademarks, brand names, product photography, and other intellectual property remain the property of their respective owners.

12. Prohibited Uses

You may not use this website or our services to:

Violate any law or regulation
Commit fraud
Submit false or misleading information
Interfere with website security
Introduce viruses, malicious code, or harmful software
Scrape or improperly collect information
Infringe intellectual property rights
Harass or harm another person
Attempt unauthorized access to our systems
Use our content for unlawful or unauthorized commercial purposes

We reserve the right to restrict or terminate access to the website for prohibited activity.

13. Third-Party Services

Our website may use or link to third-party services, including:

Payment processors
Shipping carriers
Fulfillment partners
Analytics tools
Social media platforms
E-commerce software
Marketing platforms

We are not responsible for the content, policies, security, availability, or actions of third-party websites or services.

Use of third-party services may be governed by their own terms and privacy policies.

14. Product Availability

Products may be discontinued, changed, replaced, or become unavailable without notice.

Inventory availability may change quickly, particularly for limited, seasonal, partner-supplied, or specialty items.

We do not guarantee that a product shown on the website will remain available indefinitely.

15. Jewelry Care

Jewelry naturally experiences wear over time.

Exposure to water, chemicals, perfumes, lotions, sweat, cleaning agents, impact, improper storage, or normal use may affect the appearance or condition of jewelry.

Customers are responsible for following any care instructions provided with their products.

Normal wear and tear is not considered a manufacturing defect.

16. Limitation of Liability

To the fullest extent permitted by law, 3rd & Main Jewelry will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

Our total liability for any claim related to a purchase will not exceed the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.

Nothing in these Terms limits rights that cannot legally be limited.

17. Disclaimer of Warranties

Our website, services, and products are provided on an “as available” basis to the extent permitted by law.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

Nothing in this section limits any warranty or consumer protection rights that apply under law.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless 3rd & Main Jewelry from claims, losses, liabilities, damages, and expenses arising from your misuse of the website, violation of these Terms, or violation of another person's rights.

19. Governing Law

These Terms are governed by the laws applicable to the business location of 3rd & Main Jewelry, without regard to conflict-of-law principles, except where consumer protection laws require otherwise.